Ginny Marvin from Google quickly after verified there was a concern on Twitter, she said “There was an account failure issue in the afternoon (PST) of 22nd September, which triggered some ads to stop serving momentarily.”Hi there Kirk, There was an account failure concern in the afternoon (PST) of 22nd September, which caused some advertisements to stop serving briefly. Ads were stopped briefly due to “billing problem”, however account had actually not even reached threshold yet and there were no billing alerts in account.

Google verified there was an “account failure problem” that resulted in some advertisements to stop serving for an amount of time in the afternoon of September 22nd. This caused a lot of marketers to be puzzled when they evaluated their statistics and billing reports.Yesterday, Kirk Williams asked on Twitter “Did anybody else see an odd billing glitch yesterday evening in Google Ads? Just saw a few others speak about it, only some accounts impacted. Advertisements dropped and after that came back with a vengeance after what I envision was a repair carried out.” Numerous responded that they did see this. Ginny Marvin from Google soon after verified there was a concern on Twitter, she stated “There was an account blackout problem in the afternoon (PST) of 22nd September, which triggered some advertisements to stop serving temporarily. The issue has been solved and no action is required.”Hello there Kirk, There was an account outage issue in the afternoon (PST) of 22nd September, which triggered some ads to stop serving briefly. The problem has actually been solved and no action is required.– Ginny Marvin (@GinnyMarvin) September 23, 2021 Here are some of the grievances about the concern: I had 6 accounts (not linked) all get billing alerts practically the exact same time the other day. They all still have the caution banner at the top of the UI today, but no problems in Transactions area and ads are running. #ppcchat– Rev. Matt Poldberg (@NotSpamIpromise) September 23, 2021 Yes. Advertisements were stopped briefly due to “billing problem”, but account had actually not even reached limit yet and there were no billing alerts in account. Around 4-6PST.– Leslie Drechsler (@ppcbuyers) September 23, 2021 Hit about 40% of our accounts. Was solved about 10am EST this AM– Tony Chopp (@tonychopp) September 23, 2021 Yes, below 3-6pm pt– Andy (@andrewghayes) September 23, 2021 You can see more problems on this on Twitter.So you are not alone if you saw this issue.Forum discussion at Twitter.

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